Privacy Policy
GIANTS GARDEN (ABN 14 920 250 527) is committed to protecting the privacy and security of our customers and visitors to our online store at GIANTSGARDEN.SHOP. The below Privacy Policy describes how we collect your personal information, and how we may use or share it when you visit or make a purchase at GIANTSGARDEN.SHOP or when you interact with us through digital communication channels or social media platforms.
THE PERSONAL INFORMATION WE COLLECT
When you visit GIANTSGARDEN.SHOP, we will automatically collect certain information about the device you are shopping or browsing on, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. When you are browsing GIANTSGARDEN.SHOP, we collect information about each individual pages that you view, what websites or search terms referred you to the site, and the information on your behaviour with the site.
HOW WE COLLECT THIS INFORMATION
We collect this information using website cookies and similar technologies available, which are micro files or pieces of text that download to a device when a visitor accesses a certain website or app. These functional and required cookies are commonly used, which allows WordPress, our hosting platform to securely provide this website to you. These analytics and performance cookies are used on this site, as described below, only when you acknowledge the cookie banner. We use analytics cookies to view site traffic, performance, behaviour and other various data sources.
CUSTOMER ACCOUNTS
When creating a customer account with GIANTSGARDEN.SHOP, we will collect personal information to improve our checkout experience and overall customer service. This information includes but is not limited to:- Your full-name and last-name- Billing and shipping address(es)- Details about your order- Email address(es)- Phone and/or mobile phone number.
We share this information with WordPress, our hosting provider, so they can provide certain web services to us.
MARKETING & ADVERTISING
When creating an account, you have the option to opt into receiving marketing materials from us. If you accept, you will receive marketing materials from us through email or through your web browser. You can, at any time unsubscribe by clicking the unsubscribe list at the bottom of the email, or simply refreshing your cookie browser. We will/can share the information we’ve gathered with WordPress or MailChimp, our email marketing provider, so they are able to send emails to you on our behalf.
TRANSACTIONAL & NOTIFICATION EMAILS
When shopping online at GIANTSGARDEN.SHOP, we may send you emails about an order you placed, or changes in your account. This includes but is not limited to:- Creating an online account- Changing or updating your password- Making a purchase online- Your order has been shipped- Your order has been delayed- You have been unsubscribed- You have closed your account.
WEBSITE VISITORS
When you make a purchase at GIANTSGARDEN.SHOP, we collect personal information for us to be able to fulfill and ship your order. This information includes but is not limited to:
- Details relating to your purchase
- Billing and shipping address(es)
- Full first name and last name
- Email address(es)
- Phone number and/or mobile number
We share this information with our provider, WordPress, so that they can provide web services to us. As you go through the checkout, this site may auto-complete your shipping and billing address by sharing what you type with Google Places API and returning suggestions to you to improve your checkout experience.
If you have any questions about the above, please contact info@giantsgarden.shop
